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tuning [2018/08/21 11:31] 127.0.0.1 external edit |
tuning [2019/08/08 14:14] (current) lisa.illgen_concentrix.com Added Anchor Links |
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| ==== Tuning ==== | ==== Tuning ==== | ||
| - | The tuning phase covers all post-deployment activities. This includes adjustments to the application based on surveys, call log analysis, end-to-end call monitoring, and A/B testing. Application adjustments of interest to VUI designers include changes to the call flow, grammars, and the prompts and messages (Guinn, 2010). | + | The tuning phase covers all post-deployment activities. This includes adjustments to the application based on surveys, call log analysis, end-to-end call monitoring, and A/B testing. Application adjustments of interest to VUI designers include changes to the call flow, grammars, and the prompts and messages ([[references#guinn|Guinn, 2010]]). |
| Surveys | Surveys | ||