meta data for this page
Differences
This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
sidebar [2018/08/29 14:19] amy_goodwin_hotmail.com [Chapter - 9 modality] |
sidebar [2019/07/12 14:10] (current) jameywhite Moved all content from former chapter 7 (Audio/Recordings) under chapter 2. All chapters that followed chapter 7 have been decremented. |
||
---|---|---|---|
Line 15: | Line 15: | ||
\\ • [[Logging Strategy]] | \\ • [[Logging Strategy]] | ||
\\ • [[Persona and Brand]] | \\ • [[Persona and Brand]] | ||
+ | \\ • [[Voice Talent]] | ||
+ | \\ • [[Prosody]] | ||
+ | \\ • [[TTS]] | ||
+ | \\ • [[Audio Recording Considerations]] | ||
==== Chapter 3 - Prompt Writing Considerations ==== | ==== Chapter 3 - Prompt Writing Considerations ==== | ||
Line 57: | Line 61: | ||
\\ • [[In-queue Handling]] | \\ • [[In-queue Handling]] | ||
- | ==== Chapter 7 - Recordings ==== | + | ==== Chapter 7 - Grammars ===== |
- | • [[Voice Talent]] | + | |
- | \\ • [[Prosody]] | + | |
- | \\ • [[TTS]] | + | |
- | \\ • [[Audio Recording Considerations]] | + | |
- | + | ||
- | ==== Chapter 8 - Grammars ===== | + | |
• [[How to Pick Synonyms]] | • [[How to Pick Synonyms]] | ||
\\ • [[Understanding Speech Patterns]] | \\ • [[Understanding Speech Patterns]] | ||
Line 73: | Line 71: | ||
\\ • [[Grammar Optimization Techniques]] | \\ • [[Grammar Optimization Techniques]] | ||
- | ==== Chapter - 9 Modality ==== | + | ==== Chapter 8 - Modality ==== |
• [[chapter - 9 modality|More Modality]] | • [[chapter - 9 modality|More Modality]] | ||
- | ==== Chapter 10 - Accessibility ===== | + | ==== Chapter 9 - Accessibility ===== |
• [[Voice Talent Selection For Accessibility]] | • [[Voice Talent Selection For Accessibility]] | ||
\\ • [[TDD]] | \\ • [[TDD]] | ||
\\ • [[User Base Considerations]] | \\ • [[User Base Considerations]] | ||
- | ==== Chapter 11 - Localizing IVRs ===== | + | ==== Chapter 10 - Localizing IVRs ===== |
• [[Localization]] | • [[Localization]] | ||
\\ [[• Translation]] | \\ [[• Translation]] | ||
- | ==== Chapter 12 - Peripheral and Extra Stuff ==== | + | ==== Chapter 11 - Peripheral and Extra Stuff ==== |
• [[Who Holds the Power]] | • [[Who Holds the Power]] | ||
\\ • [[Deliverables]] | \\ • [[Deliverables]] | ||
Line 92: | Line 90: | ||
\\ • [[Goals]] | \\ • [[Goals]] | ||
- | ==== Chapter 13 - Tools ==== | + | ==== Chapter 12 - Tools ==== |
• [[Process and Documentation]] | • [[Process and Documentation]] | ||
\\ • [[Archetypes]] | \\ • [[Archetypes]] | ||
Line 98: | Line 96: | ||
\\ • [[User Interface Specification| User Interface Design Specification]] | \\ • [[User Interface Specification| User Interface Design Specification]] | ||
- | ==== Chapter 14 - Validation ==== | + | ==== Chapter 13 - Validation ==== |
• [[When to Do Validation]] | • [[When to Do Validation]] | ||
\\ • [[Usability Testing]] | \\ • [[Usability Testing]] | ||
Line 109: | Line 107: | ||
\\ • [[Analytics]] | \\ • [[Analytics]] | ||
- | **[[References ]]** \\ | + | ==== Additional Resources ==== |
- | ** [[Glossary]] ** \\ | + | • [[References ]] |
- | ** [[Style Guide]] ** \\ | + | \\ • [[Glossary]] |
- | **[[Tag Definitions and Actions]]**\\ | + | \\ • [[Style Guide]] |
- | **[[Links]]** | + | \\ • [[Tag Definitions and Actions]] |
+ | \\ • [[Links]] | ||
+ | |||
+ | ==== Tags ==== | ||
+ | |||
+ | {{count>+}} |