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 {{anchor:​commarford:​COM1}}Commarford,​ P. M., & Lewis, J. R. (2005). Optimizing the pause length before presentation of global navigation commands. In Proceedings of HCI International 2005: Volume 2—The management of information:​ E-business, the Web, and mobile computing (pp. 1–7). St. Louis, MO: Mira Digital Publication. [[http://​citeseerx.ist.psu.edu/​viewdoc/​summary?​doi=10.1.1.508.6365]] {{anchor:​commarford:​COM1}}Commarford,​ P. M., & Lewis, J. R. (2005). Optimizing the pause length before presentation of global navigation commands. In Proceedings of HCI International 2005: Volume 2—The management of information:​ E-business, the Web, and mobile computing (pp. 1–7). St. Louis, MO: Mira Digital Publication. [[http://​citeseerx.ist.psu.edu/​viewdoc/​summary?​doi=10.1.1.508.6365]]
  
-{{anchor:ahlén:​COM2}}Commarford,​ P. M., Lewis, J. R., Al-Awar Smither, J. & Gentzler, M. D. (2008). A comparison of broad versus deep auditory menu structures. Human Factors, 50(1), 77-89. [[https://​doi.org/​10.1518/​001872008X250665]]+{{anchor:commarford2008:​COM2}}Commarford,​ P. M., Lewis, J. R., Al-Awar Smither, J. & Gentzler, M. D. (2008). A comparison of broad versus deep auditory menu structures. Human Factors, 50(1), 77-89. [[https://​doi.org/​10.1518/​001872008X250665]]
  
 {{anchor:​couper:​COU1}}Couper,​ M. P., Singer, E., & Tourangeau, R. (2004). Does voice matter? An interactive voice response (IVR) experiment. Journal of Official Statistics, 20(3), 551–570. [[http://​search.proquest.com/​docview/​1266795179]] {{anchor:​couper:​COU1}}Couper,​ M. P., Singer, E., & Tourangeau, R. (2004). Does voice matter? An interactive voice response (IVR) experiment. Journal of Official Statistics, 20(3), 551–570. [[http://​search.proquest.com/​docview/​1266795179]]
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 {{anchor:​lewis1982:​LEW1}}Lewis,​ J.R. (1982). Testing small system customer set-up. In Proceedings of the Human Factors Society 26th Annual Meeting (pp. 718-720). Santa Monica, CA: Human Factors Society. [[https://​doi.org/​10.1177/​154193128202600810]] ​ {{anchor:​lewis1982:​LEW1}}Lewis,​ J.R. (1982). Testing small system customer set-up. In Proceedings of the Human Factors Society 26th Annual Meeting (pp. 718-720). Santa Monica, CA: Human Factors Society. [[https://​doi.org/​10.1177/​154193128202600810]] ​
  
-{{anchor:lewis2005:LEW2}} Lewis, J. R. (2005). Frequency distributions for names and unconstrained words associated with the letters ​of the English alphabet. In Proceedings of HCI International 2005: Posters ​(pp. 1–5). St. Louis, MO: Mira Digital Publication. Available at [[http://drjim.0catch.com/hcii05-368-wordfrequency.pdf]]+{{anchor:lewis2004:​LEW2}}Lewis,​ J. R. (2004). Effect of speaker ​and sampling rate on MOS-X ratings ​of concatenative TTS voices. In Proceedings of the Human Factors and Ergonomics Society ​(pp. 759-763). Santa Monica, CA: HFES. [[https://doi.org/10.1177/154193120404800504]]
  
-{{anchor:lewis2006:​LEW3}}Lewis,​ J. R. (2006). Effectiveness of various automated readability measures ​for the competitive evaluation ​of user documentation. In Proceedings of the Human Factors and Ergonomics Society 50th annual meeting ​(pp. 624–628). Santa Monica, CA: Human Factors and Ergonomics Society. [[https://doi.org/10.1177/154193120605000501]]+{{anchor:lewis2005:LEW3}} Lewis, J. R. (2005). Frequency distributions ​for names and unconstrained words associated with the letters ​of the English alphabet. In Proceedings of HCI International 2005: Posters ​(pp. 1–5). St. Louis, MO: Mira Digital Publication. Available at [[http://drjim.0catch.com/hcii05-368-wordfrequency.pdf]]
  
-{{anchor:lewis2007:​LEW4}}Lewis,​ J. R. (2007). Advantages and disadvantages ​of press or say <x> speech ​user interfaces ​(Tech. Rep. BCR-UX-2007-0002. Retrieved from [[http://drjim.0catch.com/2007_AdvantagesAndDisadvantagesOfPressOrSaySpeechUserInter.pdf]]). Boca Raton, FL: IBM Corp.+{{anchor:lewis2006:​LEW4}}Lewis,​ J. R. (2006). Effectiveness of various automated readability measures for the competitive evaluation ​of user documentation. In Proceedings of the Human Factors and Ergonomics Society 50th annual meeting ​(pp. 624–628). Santa Monica, CA: Human Factors and Ergonomics Society. [[https://doi.org/10.1177/​154193120605000501]]
  
-{{anchor:lewis2008:​LEW5}}Lewis,​ J. R. (2008). Usability evaluation ​of a speech ​recognition IVR. In T. Tullis & B. Albert (Eds.), Measuring the user experience, Chapter 10: Case studies ​(pp. 244–252). Amsterdam, Netherlands:​ Morgan-Kaufman. [[https://www.amazon.com/Measuring-User-Experience-Interactive-Technologies/​dp/​0123735580]]+{{anchor:lewis2007:​LEW5}}Lewis,​ J. R. (2007). Advantages and disadvantages ​of press or say <​x> ​speech user interfaces ​(Tech. Rep. BCR-UX-2007-0002. Retrieved from [[http://drjim.0catch.com/2007_AdvantagesAndDisadvantagesOfPressOrSaySpeechUserInter.pdf]]). Boca Raton, FL: IBM Corp.
  
-{{anchor:lewis2011:​LEW6}}Lewis,​ J. R. (2011). Practical ​speech ​user interface design. Boca Raton, FL: CRC Press, Taylor & Francis Group. [[https://​www.amazon.com/​Practical-Speech-Interface-Factors-Ergonomics-ebook/dp/B008KZ6TAM]]  +{{anchor:lewis2008:​LEW6}}Lewis,​ J. R. (2008). Usability evaluation of a speech ​recognition IVR. In T. Tullis & B. Albert (Eds.), Measuring the user experience, Chapter 10: Case studies (pp. 244–252). Amsterdam, Netherlands:​ Morgan-Kaufman. [[https://​www.amazon.com/​Measuring-User-Experience-Interactive-Technologies/dp/0123735580]]
  
-{{anchor:lewis2012:​LEW7}}Lewis,​ J. R. (2012). Usability testing. In G. Salvendy (Ed.), Handbook of Human Factors and Ergonomics, 4th ed. (pp. 1267-1312). New York, NY: John Wiley. [[https://​www.amazon.com/​Handbook-Factors-Ergonomics-Gavriel-Salvendy/dp/0470528389]]+{{anchor:lewis2011:​LEW7}}Lewis,​ J. R. (2011). Practical speech user interface design. Boca Raton, FL: CRC Press, Taylor & Francis Group. [[https://​www.amazon.com/​Practical-Speech-Interface-Factors-Ergonomics-ebook/dp/B008KZ6TAM]]  
  
-{{anchor:lewis2003:​LEW8}}Lewis,​ J. R., & Commarford, P. M. (2003). Developing a voice-spelling alphabet for PDAs. IBM Systems Journal, 42(4), 624–638. Available at [[http://drjim.0catch.com/2003_DevelopingAVoiceSpellingAlphabetForPDAs.pdf]]+{{anchor:lewis2012:​LEW8}}Lewis,​ J. R. (2012). Usability testing. In G. Salvendy ​(Ed.), Handbook of Human Factors and Ergonomics, 4th ed. (pp. 1267-1312). New York, NY: John Wiley. [[https://www.amazon.com/Handbook-Factors-Ergonomics-Gavriel-Salvendy/​dp/​0470528389]]
  
-{{anchor:lewisc2008:​LEW9}}Lewis,​ J. R., Commarford, P. M., Kennedy, P. J., and Sadowski, W. J. (2008). Handheld electronic devices. In C. Melody Carswell ​(Ed.), Reviews of Human Factors and Ergonomics, Vol. 4 (pp. 105-148). Santa Monica, CA: Human Factors and Ergonomics Society. Available at [[http://​drjim.0catch.com/​2008_HandheldElectronicDevices.pdf]]+{{anchor:lewis2003:​LEW9}}Lewis,​ J. R., & Commarford, P. M. (2003). Developing a voice-spelling alphabet for PDAs. IBM Systems Journal, 42(4), 624–638. Available at [[http://​drjim.0catch.com/​2003_DevelopingAVoiceSpellingAlphabetForPDAs.pdf]]
  
-{{anchor:lewisc2006:​LEW10}}Lewis,​ J. R., Commarford, P. M., & Kotan, C. (2006). Web-based comparison of two styles of auditory presentation:​ All TTS versus rapidly mixed TTS and recordings. In Proceedings ​of the Human Factors and Ergonomics ​Society 50th annual meeting ​(pp. 723–727). Santa Monica, CA: Human Factors and Ergonomics Society. [[https://doi.org/10.1177/154193120605000523]] +{{anchor:lewisc2008:​LEW10}}Lewis,​ J. R., Commarford, P. M., Kennedy, P. J., and Sadowski, W. J. (2008). Handheld electronic devices. In C. Melody Carswell (Ed.), Reviews ​of Human Factors and Ergonomics, Vol. 4 (pp. 105-148). Santa Monica, CA: Human Factors and Ergonomics Society. ​Available at [[http://drjim.0catch.com/2008_HandheldElectronicDevices.pdf]]
  
-{{anchor:lewis1997:​LEW11}}Lewis,​ J. R., Potosnak, K. M., and Magyar, R. L. (1997). Keys and keyboards. In M. Helander, T. K. Landauer, and P. Prabhu (Eds.), Handbook ​of Human-Computer Interaction ​(pp. 1285-1315). Amsterdam: Elsevier. Available at [[http://drjim.0catch.com/1997_KeysAndKeyboards.pdf]]+{{anchor:lewisc2006:​LEW11}}Lewis,​ J. R., Commarford, P. M., & Kotan, C. (2006). Web-based comparison of two styles of auditory presentation:​ All TTS versus rapidly mixed TTS and recordings. In Proceedings ​of the Human Factors and Ergonomics Society 50th annual meeting ​(pp. 723–727). Santa Monica, CA: Human Factors and Ergonomics Society. [[https://doi.org/10.1177/​154193120605000523]] 
  
-{{anchor:lewis2000:​LEW12}}Lewis,​ J. R., Simone, J. E., & Bogacz, M. (2000). Designing common functions for speech-only user interfaces: Rationales, sample dialogs, potential uses for event counting, and sample grammars (Tech. Report 29.3287, available at <​[[http://​drjim.0catch.com/​always-ral.pdf]]>​). Raleigh, NC: IBM Corp.+{{anchor:lewis1997:LEW12}}Lewis, J. R., Potosnak, K. M., and Magyar, R. L. (1997). Keys and keyboards. In M. Helander, T. K. Landauer, and P. Prabhu (Eds.), Handbook of Human-Computer Interaction (pp. 1285-1315). Amsterdam: Elsevier. Available at [[http://​drjim.0catch.com/​1997_KeysAndKeyboards.pdf]] 
 + 
 +{{anchor:​lewis2000:​LEW13}}Lewis, J. R., Simone, J. E., & Bogacz, M. (2000). Designing common functions for speech-only user interfaces: Rationales, sample dialogs, potential uses for event counting, and sample grammars (Tech. Report 29.3287, available at <​[[http://​drjim.0catch.com/​always-ral.pdf]]>​). Raleigh, NC: IBM Corp.
  
 {{anchor:​liberman:​LIB1}}Liberman,​ A. M., Harris, K. S., Hoffman, H. S., & Griffith, B. C. (1957). The discrimination of speech sounds within and across phoneme boundaries. Journal of Experimental Psychology, 54, 358–368. [[https://​doi.org/​10.1037/​h0044417]] {{anchor:​liberman:​LIB1}}Liberman,​ A. M., Harris, K. S., Hoffman, H. S., & Griffith, B. C. (1957). The discrimination of speech sounds within and across phoneme boundaries. Journal of Experimental Psychology, 54, 358–368. [[https://​doi.org/​10.1037/​h0044417]]
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 {{anchor:​minker:​MIN1}}Minker,​ W., Pitterman, J., Pitterman, A., Strauß, P.-M., & Bühler, D. (2007). Challenges in speech-based human-computer interaction. International Journal of Speech Technology, 10, 109–119. [[https://​doi.org/​10.1007/​s10772-009-9023-y]] {{anchor:​minker:​MIN1}}Minker,​ W., Pitterman, J., Pitterman, A., Strauß, P.-M., & Bühler, D. (2007). Challenges in speech-based human-computer interaction. International Journal of Speech Technology, 10, 109–119. [[https://​doi.org/​10.1007/​s10772-009-9023-y]]
  
-[[references#​MOS1|Mościcki et al., 1985]] 
 {{anchor:​mościcki:​MOS1}}Mościcki,​ E.K., Elkins, E. F., Baum, H. M., & McNamara, P. M. (1985). Hearing loss in the elderly: An epidemiologic study of the Framingham Heart Study cohort. Ear and Hearing Journal, 6, 184-190. [[https://​doi.org/​10.1097/​00003446-198507000-00003]] {{anchor:​mościcki:​MOS1}}Mościcki,​ E.K., Elkins, E. F., Baum, H. M., & McNamara, P. M. (1985). Hearing loss in the elderly: An epidemiologic study of the Framingham Heart Study cohort. Ear and Hearing Journal, 6, 184-190. [[https://​doi.org/​10.1097/​00003446-198507000-00003]]
  
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 {{anchor:​vacca:​VAC1}}Vacca,​ J. R. (2007). Biometric technologies and verification systems. Burlington, MA: Elsevier. [[https://​www.amazon.com/​Biometric-Technologies-Verification-Systems-Vacca/​dp/​0750679670]] {{anchor:​vacca:​VAC1}}Vacca,​ J. R. (2007). Biometric technologies and verification systems. Burlington, MA: Elsevier. [[https://​www.amazon.com/​Biometric-Technologies-Verification-Systems-Vacca/​dp/​0750679670]]
  
-{{anchor:ahlén:​VIR1}}Virzi,​ R. A., & Huitema, J. S. (1997). Telephone-based menus: Evidence that broader is better than deeper. In Proceedings of the Human Factors and Ergonomics Society 41st Annual Meeting (pp. 315-319). Santa Monica, CA: Human Factors and Ergonomics Society. h[[ttp://​search.proquest.com/​docview/​235451367]]+{{anchor:virzi:​VIR1}}Virzi,​ R. A., & Huitema, J. S. (1997). Telephone-based menus: Evidence that broader is better than deeper. In Proceedings of the Human Factors and Ergonomics Society 41st Annual Meeting (pp. 315-319). Santa Monica, CA: Human Factors and Ergonomics Society. h[[ttp://​search.proquest.com/​docview/​235451367]]
  
 {{anchor:​voice:​VOI1}}Voice Messaging User Interface Forum. (1990). Specification document. Cedar Knolls, NJ: Probe Research. {{anchor:​voice:​VOI1}}Voice Messaging User Interface Forum. (1990). Specification document. Cedar Knolls, NJ: Probe Research.