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NOW RECRUITING

The Wiki revision team is looking for a few good folks to contribute content, edit, review, find journal articles, etc. If you like doing Project Management you are *especially* requested to come join the team! Please send email to crispin at creedy at versay dot com if you want to join in the fun!

Home

Welcome! If you've stumbled across us, please understand that this is a work in progress. We are still adding and reviewing content, and there are still some empty pages. It's entirely possible you'll see content that is still in note or outline format, or that hasn't been completed. Additionally, we are migrating from our old WikiSpaces to our new DokuWiki. Please bear with us.

Chapter 1 - 5 Ws and an H

Chapter 2 - Decisions and Application Planning Considerations

Chapter 3 - Prompt Writing Considerations

Chapter 4 - Starting the Application or Call

Chapter 5 - Interaction Design

Chapter 6 - Ending the Call

Chapter 7 - Audio

Chapter 8 - Grammars

Chapter 9 - Modality

Chapter 10 - Accessibility

Chapter 11 - Localizing IVRs

Chapter 12 - Peripheral and Extra Stuff

Chapter 13 - Tools

Chapter 14 - Validation

Additional Resources

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