References
Voice-Related Sites and Blogs
- Voice User Interface Designers Email Group VUIDs Yahoo! group
- ACIxD on Linked In
- Our twitter account is @avixd
- Susan Hura speechusability.com
- International Journal of Speech Technology springer.com
- Speech Technology magazine speechtechmag.com
- SpeechTEK conference speechtek.com
Voice Design Resources
- Cohen, Giangola and Balogh · Voice User Interface Design
- Pinker · The Language Instinct
- Reeves and Nass · The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places (currently unavailable on Amazon)
- Balentine and Morgan · How to Build a Speech Recognition Application: Second Edition: A Style Guide for Telephony Dialogues
- Meisel (Ed.) · VUI Visions: Expert Views on Effective Voice User Interface Design
- Leppik and Leppik · Gourmet Customer Service: A Scientific Approach to Improving the Caller Experience
Design Philosophy Resources
- Norman · The Design of Everyday Things
- Cooper · The Inmates are Running the Asylum
- Buxton · Sketching User Experiences: Getting the Design Right and the Right Design
- Norman · Emotional Design: Why we love (or hate) everyday things
- Krug · Don’t Make Me Think!: A Common Sense Approach to Web Usability, 2nd Edition
Other Recommended Sites and Blogs
- Usability Professionals Association UPA
- Interaction Design Association IxDA
- UXmatters
- Language Log Blog
- Nielsen Norman Group (NN/g) Blog
- Boxes and Arrows boxesandarrows.com
- CRM magazine (Information Today) destinationcrm.com
- IEEE Signal Processing Society signalprocessingsociety.org