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Conversational AI/NLU Specialist – Concentrix

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The candidate will be responsible for designing, developing, and implementing NLU/SLM/Conversational models. Additional responsibilities include grammar tuning from a grammar and VUI perspective and problem analysis duties such as data collection, issue identification, and report preparation. The candidate will also be working with a team to analyze customer contact data, provide key insights, identify opportunities and define actionable recommendations with associated financial impacts.