The names of the months are:
If you want to say March 5th, 2013 in Spanish, you would say: “Cinco de Marzo de dos mil trece.” As you can see, you first say the day, then the month, and finally the year. Notice that the word “de” is placed as delimiter (“de” means “of”).
More examples:
NOTE: It is also common that people use the ordinal 1st to make reference to the first date of the month. Both ways are acceptable. However, for the IVR, you may like to record dates with a non-ordinal pattern in order to follow the same pattern than the other numbers. No other ordinal number is ever used for dates in Spanish.
Examples:
Date playback method must be flipped from English to Spanish in order for Spanish dates to play correctly!
Example:
| Filename | English | Spanish - Incorrect | Spanish - Correct |
|---|---|---|---|
| paymentDue.wav | Your next payment is due on… | El próximo pago es debido… | El próximo pago es debido… |
| month_01.wav | … January … | … de enero… (January) | … el dos … (the second) |
| day_02.wav | … Second. | … el dos. (Second) | de enero. (of January) |
Another Example:
| Filename | Main File Recording | Dynamic Playback | Acceptability |
|---|---|---|---|
| yourService.wav | Para evitar que tu servicio se interrumpa debes completar tu proximo pago antes del… | el 13 de Noviembre | Incorrect |
| yourService.wav | Para evitar que tu servicio se interrumpa debes completar tu proximo pago antes del… | 13 de Noviembre | OK |
| yourService_v2.wav | Para evitar que tu servicio se interrumpa debes completar tu proximo pago antes…. | del 13 de Noviembre | OK |
| yourService_v3.wav | Para evitar que tu servicio se interrumpa debes completar tu proximo pago antes de… | el 13 de Noviembre | OK, possibly easiest method |
Another Example:
| Filename | Main File Recording | Dynamic Playback |
|---|---|---|
| yourCurrentPlanExpires.wav | Your current plan will expire… | … November 13th. |
| yourCurrentPlanExpires.wav | Tu plan actual tiene vencimiento el… | … el 13 de Noviembre. |
| yourCurrentPlanExpires_v2.wav | Tu plan actual teine vencimiento… | … el 13 de Noviembre. |