==== Style Guide ====
=== Headings ===
   * Headings and page names should use title capitalization
   * Heading levels should start at the first level. This probably sounds stupid, but on the old site, you had to start at level 2 (level 1 was for page title), and some of that carried over.
   * Headings should not be used for recommendations
   * After a heading, do not include a blank line
=== Recommendations ===
   * Do not use a heading for a recommendation
   * Use normal style, but add both bold and italics
   * Use sentence (not title) capitalization
   * When an entire page (and therefore its title) is a single recommendation, rename the page to be more of a heading and less of a recommendation
   * Put the recommendation on it's own line
   * If at all possible, state as a directive with a verb
   * Avoid pronouns so that the recommendation stands on its own away from the discussion
   * Make it as short and sweet as possible, keeping elaboration for the discussion
   * Do not include a period at the end
   * Do not put a blank line between the recommendation and the ensuing discussion
   * It is OK to have two lines with two recommendations right after each other, followed by joint discussion/explanation
   * See [[Voice Talent]] for examples
=== Lists ===
   * Lists should be presented as bullets
   * See [[TTS]] for an example (under Avoid using TTS to refer to callers by name)
=== Examples ===
   * Examples should be indented, in Italic font, and begin with System: or Caller:
   * A blank line should follow the example
     * System: To confirm, you want to transfer $500 from savings to checking.
     * Caller: Yes

   * You can omit the "System" or "Caller" if there's only one type being used.
=== References ===
   * References should appear at the bottom of the page, sorted alphabetically by the first author's last name